Bisnode, a leading progressive data and analytics company in Europe, is building a brighter future using smart data. We have more than 2,100 passionate and curious employees who collaborate in 19 countries using analytics and scoring models to predict customer behavior, deliver remarkable insights, and ultimately find innovative solutions to enduring problems. Working at Bisnode, you are part of the transformation of data and digitalization that our society and Bisnode is undergoing. We are convinced that being part of a leading and forward-looking team here will challenge and develop you and your career.
We're looking for our
Customer Loyalty & Insight Specialist
who will work to develop, improve, and strengthen Bisnodes’ premium customers relationships.
You will contribute to Bisnode foremost through leveraging insights, surveys, analytical methods, projects but also through great personal drive, persistence, communication and influence capability.
- Coordinating and executing regular activities of customer education
- Supporting active usage of solutions
- Creating optimal usage guidelines for users
- Ensuring overall client satisfaction to establish long term relationship
- Creating insight about customers for lead generation
- Active involvement in renewal and supporting new sales activities
- Executing all needed back office support for usage, renewal and documentation (for example: contracts, offering, legal statements)
- Involvement in creation of account plans & marketing activities
- 1 year of professional experience in similar position (ideally as customer care or sales)
- Fluent English communication (both written and oral)
- Proactiveness, excellent organization skill and accuracy
- Strong communication skill
- Customer orientation and service mindset
- Readiness to go extra mile and work on self-development
- We are in heart of Budapest, near the Danube river, so you can get to the office quickly
- We offer our employees a great work environment that actively encourages innovation, that stands for exciting work and long-term collaborations with the biggest brands.
If you are intereseted in above position and your profile is matching with job requirements, please submit your application by clicking on the "Apply" button below or by sending your CV to HR@bisnode.hu e-mail address.
We look forward to hearing from you!